Catalog 2017-18 
    Mar 06, 2021  
Catalog 2017-18 [ARCHIVED CATALOG]

Business Administration First-Line Supervisor Fundamentals Career Pathway Certificate

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Less-Than-One -Year Certificate of Completion

The Career Pathway Certificate in First-Line Supervisor Fundamentals (13 credits) provides students with foundational skills required for supervisory positions. These skills relate to human relations in the workplace, computer technology applications, business and professional communications, and general management principles.

With this industry-driven certificate, those who wish to enter occupations in retail, food service, banking, and related areas can enhance their employability by completing this coursework; individuals already working in these occupational areas can complete this certificate to enhance their promotional opportunities or increase their professional development.

The First-Line Supervisor Fundamentals Certificate is also the first step toward completing higher-level certificates and degrees. It includes the first four courses required in the Retail Management Certificate and also reflects coursework in the AAS in Business Administration. This certificate is also available both in the classroom and fully online.

Students are encouraged to consider college preparatory coursework in writing and computer keyboarding if needed. Contact Program Lead Linda Davenport to discuss your career goals and to learn more about this industry-recognized statewide certificate.

Program Learning Outcomes

Upon successful completion of the certificate, students will be able to:

  • Apply concepts, methods, and tools of management in an ethical manner to typical business operations.
  • Use technology and software applications effectively for common business operations.
  • Demonstrate the ability to work effectively with others in a team environment.


The Retail Management Certificate is endorsed by:


Program Requirements

Number of credit hours necessary for completion: 13

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