Less-Than-One-Year Certificate of Completion
The Retail Management Certificate (26 credit hours) was created at the request of the Western Association of Food Chains (WAFC) and is currently offered at community colleges throughout Oregon and other states. “The certificate’s curriculum was developed out of a collaborative effort between several food industry and college professionals and encompasses several business essentials, including the ‘soft skills’ of management and communication required for career success in the retail food industry” (www.wafc.com). Industry representatives work closely with community colleges throughout Oregon to keep this certificate as current and relevant as possible, and updates have been made as of March 2015 that are reflected in the list of coursework below. Klamath Community College is one of the few colleges in Oregon to offer this certificate fully online.
Retail leaders agree that the need for a skilled workforce has never been more critical, and this certificate provides a foundation in education that is most significant to those entering retail or desiring to advance to management in their current retail environment. All courses required to complete this certificate are available through distance education format as well, to offering additional scheduling options for students who are already attempting to balance family and work responsibilities.
Core Outcomes: Program objectives for these certificates were originally intended for the retail food industry, but are offered in a format that supports other components of the retail industry as well. Students who complete this certificate will demonstrate knowledge in the following areas.
- Human Relations/Organizational Behavior
- Business Technology
- Business Communications
- Management Skills
- Marketing
- Human Resources Management
- Financial Analysis and Budgeting Forecasting
- Retail Management
Students are encouraged to consider college preparatory coursework in math, writing, and computer keyboarding if needed. Contact Linda Davenport, Program Advisor, to discuss your career goals and learn more about this industry-recognized statewide certificate! The Retail Management Certificate is endorsed by: WAFC/Western Association of Food Chains: Advancing the Food Industry through Eduation and Leadership. 
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