Computer Engineering Technology Computer Support Technician Career Pathway Certificate

Less-Than-One-Year Certificate of Completion

The Computer Support Technician Career Pathway Certificate (16 credits) provides students the basic knowledge and skills needed to work with an information system. Students who complete this program will have a strong foundation in computer hardware, software, and networks. The curriculum allows students to acquire hands-on experience working with information system components in a lab setting as well as study information system concepts in a classroom setting. 

This certificate is beneficial for students who are new to information system technology and are looking for an entry point for acquiring computer support technology training. Those who are currently in a non-technology career may find this credential optimal for cross training into information system technology and, thereby, gaining a competitive advantage when applying for positions in a wide variety careers, including small business.   

Core outcomes include the following:

• Apply the common network protocols, standards, and the fundamentals of IP addressing.
• Demonstrate how to connect network hardware and configure network software in a server system.
• Demonstrate how to configure a wireless network.
• Demonstrate workplace safety and hardware handling procedures.
• Identify, test, and install hardware components on a PC.
• Demonstrate the procedures needed to install, configure, and backup software.