Less-Than-One -Year Certificate of Completion
The Career Pathway Certificate in First-Line Supervisor Fundamentals (13 credits) provides students with foundational skills required for supervisory positions: human relations in the workplace, computer technology applications, business and professional communications, and general management principles.
With this industry-driven certificate, those who wish to enter occupations in retail, food service, banking, and related areas can enhance their employability by completing this coursework; individuals already working in these occupational areas can complete this certificate to enhance their promotional opportunities or increase their professional development.
The First-Line Supervisor Fundamentals Certificate is also the first step toward completing higher-level certificates and degrees. It includes the first four courses required in the Retail Management Certificate and also reflects coursework in the AAS in Business Administration. This certificate is also available both in the classroom and fully online.
CORE OUTCOMES
Upon successful completion of this certificate, students will be able to:
- describe and apply basic psychological principles that help build relationships among employers, employees, and customers
- create documents and presentations using the internet, Microsoft Word, Power Point and Excel
- demonstrate critical skills for successful business communication
- apply tools and theories based on solid management principles
- assess individual strengths and identify areas to improve, allowing for ongoing professional growth and development
Students are encouraged to consider college preparatory coursework in math, writing, and computer keyboarding if needed.Contact Linda Davenport, Program Advisor, to discuss your career goals and learn more about this industry-recognized statewide certificate.
The Retail Management Certificate is endorsed by:
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