Retail Management Statewide Certificate

Less-Than-One -Year Certificate of Completion

The Retail Management Certificate (30 credits) was created at the request of The Western Association of Food Chains (WAFC) and is currently offered at community colleges throughout Oregon and other states. “The certificate’s curriculum was developed out of a collaborative effort between several food industry and college professionals and encompasses several business essentials, including the ‘soft skills’ of management and communication required for career success in the retail food industry.” (www.wafc.com) Industry representatives work closely with community colleges throughout Oregon to keep this certificate as current and relevant as possible, and updates have been made as of April 2014 that are reflected in the list of coursework as stated.

Retail leaders agree that the need for a skilled workforce has never been more critical, and this certificate provides
a foundation in education that is most significant to those entering retail or desiring to advance to management in their
current retail environment. All courses required to complete this certificate are available through distance education format as well to offer additional scheduling options for students who are already attempting to balance family and work responsibilities.

Core Outcomes: Program objectives for this certificate were originally intended for the retail food industry, but are offered in a format that support other components of the retail industry as well. Students who complete this certificate will demonstrate knowledge in the following areas:

• Human Relations/Organizational Behavior
• Business Technology
• Business Communications
• Management Skills
• Marketing
• Human Resources Management
• Financial Management and Budgeting
• Retail Management

Students are encouraged to consider college preparatory coursework in math, writing, and computer keyboarding if needed. Contact Linda Davenport, Program Advisor, to discuss your career goals and learn more about this industry-recognized statewide certificate.