Catalog 2018-19 
    
    Aug 18, 2019  
Catalog 2018-19 [ARCHIVED CATALOG]

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CIS 225 - End User Support

3.00 credits
The course covers professional skills required by support technicians in the workplace. Students will learn troubleshooting procedures for networks, hardware, and software. The course will cover help desk operation and documentation, ethics and legalities, and end-user communication. Corequisite: CIS 225L.



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