Catalog 2017-18 
    
    Oct 22, 2020  
Catalog 2017-18 [ARCHIVED CATALOG]

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CIS 225 - End User Support

3.00 credits
The course covers professional skills required by support technicians in the workplace. Students will learn troubleshooting procedures for networks, hardware, and software. The course will cover help desk operation and documentation, ethics and legalities, and end-user communication. Corequisite: CIS 225L. As Announced.



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